EWP Systems is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.
1. What Information We Collect
We may collect personal information from you when you:
- Contact us via our website, phone, or email
- Request a quote or service
- Sign up for updates or newsletters
- Interact with us on social media or through online forms
This information may include:
- Your name
- Email address
- Phone number
- Business name
- Location
- Any additional information you voluntarily provide
We may also collect non-personal information such as browser type, pages visited, and IP address for website analytics and performance improvements.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries
- Provide quotes, service updates, and customer support
- Improve our services and website functionality
- Send you relevant communications, if you have opted in
- Comply with legal obligations
We will not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Store and Protect Your Data
We take all reasonable steps to ensure your personal information is secure, including the use of secure servers, firewalls, and encryption where appropriate. Only authorised personnel have access to your personal data.
4. Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. These cookies help us understand how visitors use our site and allow us to enhance functionality. You can adjust your browser settings to refuse cookies if you prefer.
We may use third-party analytics tools (such as Google Analytics) to collect anonymous traffic data. This does not identify individual users.
5. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if needed. To do so, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to external websites. EWP Systems is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will always be available on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
EWP Systems
0494 036 321
11 Cessna Street, Marcoola, Sunshine Coast, QLD